You've heard it over and over again... headless commerce.  Composable storefront.  Everyone is talking about it and everyone wants it.  Or thinks they want it.  But what does it really mean for you and your business?

While there are tangible benefits to moving to a headless solution, technology leaders need to carefully evaluate not only their business needs but also the ability of their organization to support a headless solution long term.  Below are some of the benefits and potential drawbacks of going headless.



  • Flexibility and Personalization: Headless commerce separates the front-end (user interface) from the back-end (commerce engine), allowing for more flexible design and customization of user experiences. This enables businesses to create highly personalized and unique customer journeys.
  • Omni-channel Experience: With headless architecture, you can easily deliver consistent shopping experiences across various devices and platforms, including websites, mobile apps, voice assistants, smart TVs, and more.
  • Faster Time-to-Market: Since the front-end and back-end are decoupled, updates and changes to either component can be made independently, speeding up the development and deployment process. This is especially useful in today's fast-paced e-commerce landscape.
  • Scalability: Headless solutions can be designed to scale independently. This means you can allocate resources to the front-end and back-end based on demand, improving performance during peak traffic times.
  • Technology Agnostic: Different technologies can be used for the front-end and back-end, allowing businesses to select the best tools for each component. This flexibility can lead to better performance and innovation.



  • Complexity: Managing a decoupled architecture can be more complex than traditional approaches, as it requires coordinating multiple systems and APIs. This complexity can increase development and maintenance costs.
  • Specialized Development Skills: Developing and maintaining a headless commerce solution might require specialized skills in both front-end and back-end technologies, which could potentially lead to a shortage of qualified developers.
  • Integration Challenges: Integrating various systems, such as content management, search, inventory management, and payment gateways, can be challenging in a headless environment. Ensuring seamless data flow between components is crucial.
  • Cost: While headless commerce can offer long-term benefits, initial setup costs can be higher due to the need for specialized development, integration efforts, and potentially more infrastructure components.
  • Content Management Complexity: Content management becomes more complex as it now needs to be managed separately from the front-end. This requires a robust content management system (CMS) to ensure efficient content delivery.
  • Testing and QA: With multiple independent components, testing becomes more intricate. Ensuring compatibility and functionality across various platforms and devices requires thorough testing and quality assurance efforts.


Is Headless Right For You?

Headless commerce solutions definitely offer the potential for enhanced flexibility, personalized experiences, and seamless omni-channel presence and can serve as a primary differentiator for your business.  As long as you are aware of the additional complexity, specialized skills needs and costs, it can be a wise decision.  

Trifecta can help you evaluate whether going headless is the correct decision for your organization.  Get in touch to find out more about our headless solution framework built on top of Salesforce Commerce on Core and to set up a consultation with our commerce experts to see if headless is right for you.

Additionally, if you will be at Dreamforce 23, you will be able to see a demo of our headless framework at the Partner Innovation Demo Station’s Commerce Campground on Wednesday September 13 from 1:30pm – 1:45pm. You can also reach out to us directly and register for a private one on one demo at Dreamforce by signing up with this form.

Visit Us at Dreamforce to Learn about Headless Commerce for Your Business


Scott Geosits

CTO, Trifecta Technologies